The New Star Trademark of Realty Management Partners has experienced exceptional growth propelled by consistent delivery of support to Boards and communities.  The proposal presented to Boards during their evaluation process is consciously implemented once the contract is signed.  

Financial challenges have often been the reason clients have joined the Realty Management family.   Often the management industry has either been too busy to adequately advise or capabilities simply did not exist.    New Star’s ™  financial expertise was identified early on as communities that found themselves in crises needed immediate guidance in stabilizing operating and reserve budgets.  As time progressed, new communities recognized the importance of financial planning and engaged New Star ™ proactively to build a financially stable foundation.   New Star ™ collaborates to ensure that Boards understand the reserve planning process including the purpose of the Reserve Study and managing the capital replacement budget year over year.   Annually, New Star ™ begins a draft of the operating budget about 3 months prior to year end.  This effort allows data and options to be fully understood by the Board enabling thought out modifications that contribute to good business practices for the coming year as well as sustainability for the future.

With a consistent commitment to collaboration with Boards and excellence in delivery, New Star ™ has one of best retention rates in the industry.  When a community engages New Star ™,  they remain a client of Realty Management Partners for a long time.

Great question!  Manager loading is critical to the New Star trademark as loading affects client delivery as well as a manager’s “quality of work life” experience.  Loading is consciously watched and affected by the size and number of communities assigned to a manager as well as the age of the community and whether the association is an age restricted community.  Generally, New Star ™ managers are assigned anywhere from about 650 to 850 units with the communities being assigned from as low as 5 to as high as 9.

Your property manager attends all Board Meetings, takes minutes, provides agendas and posts notices of the meeting.  After the meeting, your manager will address the actions resulting from the meeting typically including the development of bids, meeting with vendors, scheduling.   Normally, our Boards are engaged at a “strategic level” approving policy, prioritizing spending, approving budgets and specific projects and bid proposals/vendors.   The management team runs the legwork at a tactical level, assembling the information and options available for the Board’s review and consideration.   One of the consistent frustrations we hear from Boards from other management groups is the lack of follow up and weak communication to the Board and community.

Yes, Realty Management Commercial gets the mechanics of management delivered; plowing snow, cutting grass, testing alarms and such.  The differentiator for Realty Management is an investor focus on value creation.  While the mechanics are cared for, we are constantly looking for ways to create new value for commercial properties.  With the investors eye, we look at laddering leases to avoid renewals that can occur within close timeframes of each other, particularly if there is a large tenant in a building.  It is proactive management that looks at a commercial investment and looks for the opportunity to boost attractiveness, utility, lease rates and return.   With many investors long term clients of IRR ™, the longevity of relationships underscores an effective strategy oriented to value creation.  

First, the principals knew each other for almost 10 years and have collaborated regularly as their respective companies were launched and developed.  The commitment to excellence and delivery to clients as well as recognition that the team makes a difference has been a long standing shared value.  With the merged company, the business management capabilities are leveraged to optimize strength and flexibility to our client base.  The new combination also extends our ability to “flex” to client needs in the way of maintenance and construction management.  

Within the larger property and asset management world, Realty Management Partners is regularly asked to act as General Manager for the delivery of various construction or equipment installation projects.   Although the New Star ™ condo team frequently runs project management for typical capital replacement projects such as paving, roofing and septic systems; construction management expertise is typically applied on larger, more complex projects.   In many cases, Realty Management will simply “GC” the project, depending on the project we may have capability to self perform.

The fundamental starting point for Realty Management’s multifamily and apartment program is the mindset of an investor.  We think like you do as we are investors as well.   While strategizing for optimal return, the nuts and bolts of management include making sure your investment “shows well” and generates revenue from quality market rent tenants who respect their home.  As a management team, we’re looking to keep existing good tenants happy with attentive responsiveness to maintenance concerns and proactively managing lease renewals and effective turnarounds for vacancies that emerge.  

New Star ™ Handyman is a trade service available to any homeowner.  Realty Management’s tech team can deliver on home improvements, repairs and replacements ranging from simple wax seal or toilet replacements to interior painting to rental unit turnarounds  and kitchen cabinet replacements.

Homeowners can engage Handyman either on an hourly basis for smaller projects such as a bathroom fixture replacement or request a quote for significant projects like a deck rebuild.  Existing clients of Realty Management Partners (New Star Properties ™ or Integrated Realty Resources ™) are billed at $85/hour.  If you’re not an existing client, the rate is $95/hour.  There is a one hour minimum for all projects.  Upon scheduling, a deposit of $85 is due.

To discuss your project, schedule a repair or request a quote, homeowners can send an email to Handyman@NewStarPropertiesNH.com or call 603-432-8778 X200.